As an entire generation of workers have suddenly and rapidly switched to working from home, where there may not be adequate postural support while working, we are seeing an increase in online physio consultations for neck and shoulder pain.
While an individual consultation is always best (especially if your pain comes on suddenly or if self-help doesn’t work), this advice from the Chartered Society of Physiotherapists for managing pain is a great starting point.
Neck Pain: https://www.csp.org.uk/conditions/managing-pain-home/managing-your-neck-pain
Shoulder Pain: https://www.csp.org.uk/conditions/shoulder-pain