Privacy Policy & Cookie Use

Privacy Policy

When you request information from us,we obtains information about you. This statement explains how we look after that information and what we do with it.

We have a legal duty under the Data Protection Act to prevent your information falling into the wrong hands. We must also ensure that the data we hold is accurate, adequate, relevant and not excessive.


Normally the only information we hold comes directly from you. Whenever we collect information from you, we will make it clear which information is required in order to provide you with the information, service or goods you need. You do not have to provide us with any additional information unless you choose to. We store your information securely on our computer system, we restrict access to those who have a need to know, and we train our staff in handling the information securely.


We would also like to contact you in future to tell you about other services we provide and events we may be running. You have the right to ask us not to contact you in this way. We will always aim to provide a clear method for you to opt out. You can also contact us directly at any time to tell us not to send you any future marketing material.


You have the right to a copy of all the information we hold about you (apart from a very few things which we may be obliged to withhold because they concern other people as well as you). To obtain a copy write to the Data Protection Officer at We aim to reply as promptly as we can and, in any case, within the legal maximum of 40 days.


Cookie Usage

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that Cookie. Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve your web site experience.They can also help to ensure that adverts you see online are more relevant to you and your interests.


You can find more information about cookies by visiting or


Google also have a brief video which explains the use of Cookies.

Categories of Cookies

We can split Cookies into 4 main categories:
• Category 1 — Strictly necessary Cookies
• Category 2 — Performance Cookies
• Category 3 — Functionality Cookies
• Category 4 — Targeting Cookies or advertising Cookies

Category 1 — Strictly necessary Cookies

These Cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these Cookies services you have asked for, like shopping baskets or e-commerce, cannot be provided.


We use a session Cookie to help store this data. Session Cookies lasts the duration of the user session +30 minutes and is removed when the user closes their browser.


By using our website and online services, you agree that we can place these types of Cookies on your device.

Category 2 — Performance Cookies

These Cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. This includes Cookies set by Google Analytics. These Cookies don’t collect information that identifies a visitor. All information these Cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.


By using our website and online services, you agree that we can place these types of Cookies on your device.

Category 3 — Functionality Cookies

These Cookies allow the website to remember choices you make (such as your username, language or the region you are in) and provide enhanced, more personal features. These Cookies can be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as commenting on a blog or using social media to like this site. The information these Cookies collect may be anonymised and they cannot track your browsing activity on other websites.


By using our website and online services, you agree that we can place these types of Cookies on your device.

Category 4 — Targeting cookies or advertising Cookies

These Cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising Cookies will be linked to site functionality provided by the other organisation.


Our site does not use this type of Cookie.

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© One2OneTherapy — Bridgend, South Wales based Physiotherapy and Sports Injury Clinic. All rights reserved. Registered in Wales

Registered office: 2 Court Road, Bridgend, South Wales CF31 1BN / Tel/Fax: 01656 652635 / E-mail:

Privacy Policy & Cookie Use


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